The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
Microsoft Word
The Microsoft Word (.doc) format opens on Macs and PCs with Microsoft Word installed.
Adobe Reader PDF
The Adobe Reader PDF form (.pdf) format works on any computer with free Adobe Reader or Adobe Acrobat installed. You need the free Acrobat Reader software to view these files (or the Preview Application included in Mac OS X). The benefit of Acrobat (.pdf) files is that they look and print identically on all computers. Acrobat files are not editable and may only be printed, however, there are many third party software applications that allow you to edit Acrobat files.
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